Refund and Cancellation Policy
1. Cancellations
Cancellations must be requested in writing via email to adkholidays@gmail.com. The cancellation request will be considered effective on the date we receive the written notification.
2. Refund Eligibility
Refunds are processed based on the following criteria:
- Full refund for cancellations made 7 days or more prior to the service date.
- 50% refund for cancellations made between 3 to 6 days prior to the service date.
- No refund for cancellations made less than 3 days prior to the service date.
3. Non-Refundable Services
Certain services are non-refundable, including but not limited to last-minute bookings, special promotions, and discounted packages. These exceptions will be clearly stated at the time of booking.
4. Processing Time
Refunds will be processed within 14 business days of receiving the cancellation request. The amount will be refunded to the original payment method used during booking.
5. Contact Information
For any queries regarding refunds and cancellations, contact us at adkholidays@gmail.com.